Portfolio
Conveyance Monitoring System
The Conveyance Monitoring and Predictive Recognition System (CMPRS) is a Department of Homeland Security initiative designed to support field operators with real-time monitoring, risk scoring, and data visualization across national port-of-entry operations. As Principal Human Factors Engineer, the role required navigating the intersection of complex operational workflows, strict 508/WCAG compliance mandates, and the unique constraints of government software development - where getting it right matters more than getting it done fast.
Application Homepage & Tool Launcher
Due to the sensitive operational nature of this work, certain application screens and data visualizations have been intentionally omitted from this portfolio to protect the safety of field personnel and the integrity of active operations.
The CMPRS homepage was designed as a clean, icon-driven launcher giving field operators an immediate visual map of the platform's nine specialized tools. Each tile was purpose-built - selecting iconography that clearly matched tool names ranging from Hot List Management to Requirements and Additional Demands, a challenge when the concepts are operationally specific and don't map neatly to standard icon libraries. The underlying style framework was inherited from a previous agency system that offered little structural guidance and couldn't support the demands of the new client requirements. Rather than patch it, the entire CSS architecture was rebuilt from the ground up to create a stable, scalable foundation. A dark mode was also designed and implemented at client request - operators frequently working late-night field shifts needed an interface that wouldn't be a liability in low-light environments.